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Legal and privacy

Privacy Policy

This policy explains how Axon Communications handles personal information when you visit our website, contact us or enquire about our services.

Last updated: 22 September 2026

We aim to collect only the information reasonably needed to respond to enquiries, operate this website and conduct our business.

1. Who we are

Axon Communications is presently operated as a proprietorship owned by T Jayarajan, with its business address at KINFRA Techno Industrial Park, Kakkanchery, Calicut – 673635, Kerala, India.

For personal information handled through this website and our own business activities, Axon Communications determines why and how that information is used. Depending on the applicable law, this may make us a data fiduciary, data controller or business responsible for the information.

This policy applies to axoncoms.com, its enquiry forms and communications arising from those enquiries. A separate agreement may govern information we process on behalf of a customer while delivering services.

2. Information we collect

Information you provide

When you submit a form, email us, request a discovery meeting, apply for a role or communicate with us, we may receive:

  • Your name, organisation, job role and contact details.
  • The subject and content of your enquiry.
  • Information about your business, systems, products, requirements and proposed project.
  • Documents or other materials you choose to provide.
  • Records of meetings, correspondence, proposals and follow-up communication.

Information collected through the website

Our website and its hosting infrastructure may record technical information such as IP address, browser and device type, operating system, requested pages, referring page, date and time, and diagnostic or security logs. Cookies and similar technologies may also be used as explained in our Cookie Policy.

Information from other sources

We may receive professional contact information from referrals, public business sources, event organisers, business partners or platforms through which you choose to communicate with us. We use such information only for relevant and lawful business purposes.

3. How and why we use information

We may use personal information to:

  • Respond to enquiries and arrange discovery meetings.
  • Understand requirements and prepare assessments, proposals or quotations.
  • Deliver and support agreed services.
  • Maintain customer, partner, vendor and professional relationships.
  • Manage recruitment and employment enquiries.
  • Operate, secure, troubleshoot and improve our website and systems.
  • Maintain records, administer contracts and meet accounting, tax or legal obligations.
  • Send relevant business communications where you have requested them, consented to them or where otherwise permitted by law.
  • Protect our rights, users, systems and business from misuse, fraud or security threats.

Depending on the circumstances and applicable law, processing may be based on your consent, steps requested before entering a contract, performance of a contract, compliance with law, or our legitimate interest in operating and developing our business. Where we rely on consent, you may withdraw it for future processing.

4. Sharing of information

We do not sell personal information. We may share information only when reasonably necessary with:

  • Personnel and authorised collaborators who need it for their work.
  • Website hosting, email, communications, productivity, analytics, security and other technology providers.
  • Professional advisers such as accountants, auditors, insurers and legal advisers.
  • Business partners involved in an enquiry or project, where appropriate and authorised.
  • Government, regulatory, judicial or law-enforcement authorities when required by law or necessary to protect legitimate rights.
  • A successor or participant in a genuine business reorganisation, investment, merger or transfer, subject to appropriate confidentiality measures.

5. International processing and transfers

Our business is based in India, while website, email and technology providers may process information in other countries. International customers and partners may also communicate information to India. Where applicable law requires safeguards for an international transfer, we will use an appropriate legal mechanism or other required protection.

6. How long we retain information

We retain personal information only for as long as reasonably needed for the purpose for which it was collected, continuing business communication, contractual or support requirements, dispute management, and legal, tax or accounting obligations. Unsuccessful or inactive enquiries may be deleted or anonymised when they no longer serve a reasonable business or legal purpose.

7. Information security

We use reasonable organisational and technical measures intended to protect personal information against unauthorised access, misuse, alteration, loss or disclosure. However, no internet transmission, email service or information system can be guaranteed to be completely secure. Please avoid sending sensitive personal, financial or authentication information through a general enquiry form.

8. Your privacy choices and rights

Subject to the law that applies to you and any permitted exceptions, you may have the right to:

  • Ask whether we hold personal information about you and request access to it.
  • Request correction, completion, updating or erasure.
  • Withdraw consent for future processing.
  • Object to or request restriction of certain processing.
  • Request a portable copy where the relevant law provides that right.
  • Opt out of marketing communications.
  • Raise a grievance or complain to an appropriate supervisory authority.
  • Exercise other rights available under applicable privacy law.

We may need to verify your identity and clarify your request before acting on it. Certain information may need to be retained where required by law or where a lawful exception applies. We will not discriminate against you for making a valid privacy request.

9. Cookies and analytics

Essential cookies may be used to provide website functions, maintain security and remember necessary settings. If we introduce non-essential analytics, advertising or similar technologies, we will provide appropriate information and consent choices where required. More information will be available in our Cookie Policy.

10. Children’s information

This business website is not directed to children, and we do not knowingly seek personal information from children through it. If you believe a child has provided personal information without appropriate authorisation, please contact us.

11. External websites

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and Axon Communications is not responsible for their content or handling of personal information.

12. Changes to this policy

We may update this policy when our website, services, technology or legal obligations change. The revised version will be published on this page with an updated date. Material changes may also be communicated through an appropriate additional notice.

13. Privacy and grievance contact

For a privacy request, question or grievance, contact:

Axon Communications Attention: T Jayarajan, Proprietor KINFRA Techno Industrial Park Kakkanchery, Calicut – 673635 Kerala, India biz@axoncoms.com

Please use the subject line Privacy Request and provide enough information for us to understand and respond to your request.

Publication note

This website policy describes Axon’s intended privacy practices. It should be reviewed before public launch whenever the website’s forms, analytics, advertising, recruitment or customer systems change.